What counts as a user?+
Every person added to the workspace uses a seat, including owners, admins, editors, viewers and event attendees. An attendee requires a seat even when someone else books their travel. Each person counts once in the workspace, regardless of how many events they attend.
Are features different between plans?+
Yes. Free covers event planning and team coordination. Team adds budgets, payments, assets, inventory and CSV exports. Unlimited adds ROI and objectives, annual analytics, custom fields, task templates, cost centers and HubSpot integration.
How does annual billing work?+
Annual plans are charged once per year. Team is $918 per year and Unlimited is $1,998 per year. Each is 10% less than paying the corresponding monthly rate for 12 months.
Does Unlimited include unlimited file storage?+
Unlimited refers to users. It includes 50 GB of shared workspace file storage. Free includes 1 GB and Team includes 10 GB. The per-file limit is 10 MB on every plan.
Which files use storage?+
Uploaded invoices, receipts, prospectuses, floor plans, insurance certificates, images and other attachments use workspace storage. Website links do not use file storage.
What happens when we reach the storage limit?+
At the limit, new uploads pause while existing files remain available to view and download. Delete files to reclaim space or move to a plan with a larger allowance.
Can we subscribe today?+
Yes. Create an account and choose Free with no payment details, or select Team or Unlimited and complete Stripe Checkout. Paid access begins after payment is confirmed.
Which integrations are included?+
HubSpot integration is included in Unlimited. HubSpot is the only external integration available at launch.